We are pleased to share that Dr. Meral Ahu Karageyim, Senior Researcher at the Center for Applied Research in Finance (CARF), will deliver a seminar at Université Catholique de Lille – FGES as part of her invited professorship.
Artificial Intelligence, User Experience, and the Transformation of Financial Services
The seminar will address the following:
• Anthropomorphism and AI in industry and services
• Consumer experiences with chatbots and robo-advisers
• Consumer behaviour towards AI in financial services
• Factors driving the adoption of chatbots and robo-advisers
Dr. Karageyim’s research brings together artificial intelligence, services marketing, and financial innovation, with a particular focus on how digital transformation reshapes customer experience, trust, and value co-creation in financial services.
20 November 2026
14:00–16:00
Salle du Conseil, MF 0109C, Michel Falise Building, 13 rue de Toul, Lille
Registration: https://forms.office.com/e/mdSpNLZeVx
#CARF #ArtificialIntelligence #FinancialServices #CustomerExperience #Chatbots #RoboAdvisers #FinTech #ConsumerBehaviour #DigitalTransformation
